Expert Usability Review

Creating rewarding online user experiences

Innovation Digital can perform an Expert Website Usability Review for organisations needing a quick evaluation of the performance of their Website, Intranet or Software Application. Our experts can address problems with your application quickly to develop a quick return on investment.

Our Process

We would set up an initial meeting with your key stakeholders to get an overview of your business, typical users, scenarios and key calls to action. Our Usability consultants would then walk through the site, and note any areas of concern with the design, navigation, information architecture and usability of the site. We would draw on our consultants expert knowledge of website usability to highlight any areas of concern, bottlenecks or ‘Bounce Zones’. These would then be highlighted and we would provide proactive recommendations on how to address them.

Deliverables
Upon completion of the review, we would provide high-level report. This would also be presented in a oral format to a work group or stakeholder group with subsequent discussions around the best way forward.

Usability Testing
It is important to note that while expert review can identify many problems with your website, usability testing offers a far more in depth analysis into your customers needs and directly tests the effectiveness of your website with simulated customers.

Act Now
Depending on the size of your application, we can carry out experts reviews on your site from as little as 3 days including your report, so please call us now on 0141 273 7000.
 

...the reactions from industry has been excellent... The clients are all delighted.
Jennifer Medcalf, Managing Director, Tall Poppies
Web Design Agency Glasgow Large

Previous Usability Reviews
The following are some examples of projects in which we have undertaken expert usability evaluation and/or usability testing:

  • NHS Choices – Usability Testing
  • The City of Edinburgh Council – Usability Testing
  • The Association of Perioperative Practitioners – User Design review
  • DFID – Usability and Accessibility Testing
  • Cairngorms National Park – Website Review
  • Edinburgh Inspiring Capital – Website Review
  • National Galleries of Scotland –  Usability Testing
  • Heriot-Watt University – Expert User Evaluation
  • National Museums of Scotland – Web Evaluation
  • Heriot-Watt University – Card Sorting/Focus Group
  • Sainsburys Bank – Interface Consultancy
  • NHS e-Library – User Interface Analysis
  • The British Music Group (BMG) – Intranet Usability Evaluation