If people cannot use your site, they will leave and look elsewhere.
Organisations have to ensure that the initial investment delivers the right information to the right people and that these people keep coming back time and time again. Any weakness in the user experience and usability of a site means your customers will leave resulting in a poor return on investment.
We are skilled in testing your online product's interface and can use experts, real users or a mixture of both. Tests can range from performance measurement with large numbers, to qualitative tests with a few users per target audience. We believe that different types of test yield different types of results and we can advise you on the best number of users to test based on the kind of data you require.
We can provide written or oral reports on all the issues encountered by users and prioritise them by severity. Our findings will also include recommendations on how to redesign the product to prevent users experiencing these issues repeatedly.
Usability testing can be inexpensive, with engagements starting at 3/4 days, so please call the Sales department on 0141 273 7000