Uncover insights about your users' needs

Critical to our user interface design process is user research. Innovation Digital has vast experience in the field of user research and user analysis.

We perform a diverse range of activities that help you develop an understanding of your users, the environment in which they work, the tasks they perform, and how easy it is to perform these tasks.

What can we do?
We offer a number of user research services that will help you accurately identify your users' needs. This will undoubtedly improve the usability of your website, intranet, software application or mobile solution.

Our user research services include:

• User / customer research
• User surveys
• User interviews
• Task analysis
• Focus group research
• Personas
• Test scenarios
• Card sorting

Next Steps
Innovation Digital will conduct a user research project prior to carrying out a user interface design or web development project but can also carry out user research projects on a standalone basis. The findings from the research can be used to form the foundation of your digital solution and/or strategy.

Who have we worked for?
We have carried out a number of user research projects for organisations such as Aggreko plc, Health Improvement Scotland, the Weir Group plc. British Waterways Scotland, DFID, Herriot Watt University, CAPITA plc, Scottish and Southern Energy, NHS Health Scotland and National Museums Scotland.

Contact Us Now
To find out more about our usability services, contact our Glasgow usability consultants on 0141 273 700 or call our London number on 020 3384 2000.

Alternatively, fill in the form below and we will get in touch with you: