Designing great user experiences

We help our clients to craft and design an engaging user experience through insight and informed design choices. 

We have been helping the likes of British Airways, Avios, Simplyhealth and Aggreko ensure their digital products succeed by helping them keep their customers at the heart of everything they do. 

Investment in user research is critical to the success of any digital project. Using our wealth of experience in this field, we support our clients whether they are developing a product, an application, a website or digital strategy.

We help our customers understand what users are thinking or indeed feeling through the use of qualitative and quantitative research methods, whether it's in-house or out on the streets.

We offer the following services: 

  • Competitor research
  • Card sorting
  • Contextual interviews
  • Diary studies
  • Expert reviews
  • Field research
  • Focus groups
  • Surveys
  • Task analysis

We undertake research as part of a full service delivery or as a standalone project where we report and explain the findings and implications and can carry forward these learnings into the next phase of user experience design.

If you’d like to get closer to your customers' behaviour in order to better inform design decisions, please get in touch.


Tell us about your project.

Whether you have a project you need help with or you need an expert opinion, all you have to do is get in touch. We’d love to hear from you.

Get in touch