User Interface Design

Understanding how customers use your website

Good user interface design ensures that customers will continue to engage with your website. User Interface Design is about understanding how customers use your website, and seeking to create better ways of helping them.

Our approach is to combine best practice usability and accessibility methods, to ensure that your content and functionality continues to meet your customers’ needs and expectations.  The elements of our User Interface Design methodology can be adapted for each client, based on your requirements and can comprise some or all of the following:

Our User Interface Methodology includes:

  • Business analysis
  • Requirements (surveys, focus groups, interviews)
  • Personas
  • User experience journeys
  • Card sorting
  • Usability Testing
  • Online brand definition
  • Design specification
  • Information architecture (wire frames)
  • Design concepts and artwork
  • Functional specifications

Ours is an iterative approach, involving our clients in each step, to create a visually appealing and valuable resource that will exceed both your organisational and your customers requirements and expectations.

Contact us now to discuss how our proven User Interface Design methodology could help improve the usabilty, branding and overall success of your website.

Your professional and relaxed tone helped ensure the usability project was successful.
John Gough, Information Systems Project Manager, Department for International Development
Related Pages
Social Media Marketing Glasgow Large

Previous Usability Work
The following are some examples of projects in which we have undertaken expert usability evaluation and/or usability testing:

  • Scottish & Southern - Heuristic Review
  • NHS Health Scotland - Usability Testing
  • RBS – Usability Testing
  • NHS Choices – Usability Testing
  • The City of Edinburgh Council – Usability Testing
  • AfPP – User Design review
  • DFID – Usability and Accessibility Testing
  • Cairngorms National Park – Heuristic Website Review
  • Edinburgh Inspiring Capital – Heuristic Website Review
  • National Galleries of Scotland –  Usability Testing
  • Heriot-Watt University – Expert User Evaluation
  • Heriot-Watt University – Card Sorting/Focus Group
  • Sainsburys Bank – Interface Consultancy
  • NHS e-Library – User Interface Analysis